CONTINUOUS REGISTRATION

DVS Secretarial Studies (5857)

Presentation – DVS Secretarial Studies (5857)

Presentation – DVS Secretarial Studies (5857)

99CREDITS 1485 HOURS

The program aims to develop learners’ skills in text and data entry, writing documents and designing presentations, charts, graphs and document templates.

Presentation of the courses

Occupation and training

  • This course presents a realistic vision of the job of secretary. It also provides information on the training plan.
  • Occupational health and safety, customer service and professional ethics.
  • Developing skills, joining the labour market.

Teaching language

  • English and french

Writing high-quality English

  • Check and correct the quality of materials written in English.
  • Improve sentence structure and ensure use of proper syntax.
  • Write copy with a professional tone, style and level of language.

Customer service

  • Greet clients in person.
  • Answer phone calls courteously and listen attentively.
  • Handle email messages and process document requests.
  • Receive and interpret appointment requests, properly create appointments.
  • Follow up on document requests and ensure materials are properly assembled.
  • Handle special situations, interpret them fairly, offer solutions.

Presentation design

  • Organize the work, assemble needed items.
  • Prepare the presentation, taking care to present the information accurately.
  • Format the presentation, giving it an appropriate appearance.
  • Check the quality of the work and ensure that it is consistent with requests and guidelines.
  • Select the most suitable printing format and deliver the presentation.

Accounting operations

  • Organize the work, treating the data as confidential.
  • Follow up on accounts receivable and create, prepare and produce the relevant data.
  • Follow up on accounts payable.
  • Prepare documents for payroll.

Business correspondence

  • Organize the work to be done, correctly interpreting requests and instructions.
  • Write letters one or more pages long.
  • Format letters.
  • Check the quality of the work.

Handling cash

  • Organize the work to be done.
  • Prepare tax forms, ensuring accuracy of sub-totals and totals.
  • Prepare bank reconciliations, ensuring accuracy of amounts.
  • Handle petty cash and correctly prepare the petty cash register.

Producing tables and charts

  • Perform multi-sheet operations.
  • Produce charts.
  • Produce flow charts and diagrams.
  • Create templates.
  • Use review tools for shared files.
  • Export and import folders.

Producing tables and charts

  • Perform multi-sheet operations.
  • Produce charts.
  • Produce flow charts and diagrams.
  • Create templates.
  • Use review tools for shared files.
  • Export and import folders.

Business texts in French

  • Prepare the work.
  • Organize and write the text, with the aid of search tools.
  • Format the document in accordance with French-language layout rules.
  • Check the quality of the work and sources.

Interaction in French

  • Organize the work to be done, produce a realistic schedule.
  • Make and follow up reservations.
  • Prepare meeting notices, news releases, invitations and supporting documents.
  • Send out necessary documents on time.
  • Produce a report, minutes or summary of the event.
  • Format and lay out documents.

Technical support

  • Ensure that equipment is properly operated and maintained.
  • Assist staff in the use of equipment and technology.
  • Purchase office supplies.

Joining the workforce

  • Find an internship; communicate and observe workplace activities.
  • Prepare a résumé and cover letter and take steps to secure an internship.
  • Perform various tasks, communicate with co-workers and supervisors.
  • Write a summary and detailed report of work done during the internship.
  • This course helps students understand their future role in a company and gives them a clear picture of their profession.

Copy editing in French

  • Learn the fundamentals of spelling, grammar and syntax essential for copy editing in French.
  • Learn about business vocabulary, punctuation and certain elements that can improve the quality of a text.
  • Interpret text, identify and correct grammatical errors.
  • Use the right terms, rules and exceptions. Interpret the meaning, nature and function of words.

Document management

  • File documents and correctly organize documents in folders.
  • Create and correctly name folders.
  • Process active, semi-active and inactive documents and transfer records appropriately.

Spreadsheets

  • Correctly edit, adjust, modify, format and sort spreadsheet data.
  • Format spreadsheets with titles, headers and footers.
  • Use all printing options by properly adjusting the print settings.

Business writing in English

  • Prepare the work, gather and interpret information.
  • Use good writing techniques, with a diversified vocabulary and sentence structure.
  • Check the quality of the work, ensuring it is error-free and requests have been fulfilled.

Word processing

  • Enter, process, organize, correct and print simple texts.
  • Manage files and make backup copies.
  • Study and create tables and merge texts with a database.
  • Organize folders, including the creation of nomenclature rules for files and folders.

Creating databases

  • Create the database structure.
  • Change data, ensure accuracy of changes.
  • Extract and sort data.
  • Format and print data.
  • Import and export data.

Translation

  • Read the text to be translated, noting the tone, style and level of language.
  • Translate the text into the target language.
  • Check the quality of the work.

Visual design of documents

  • Organize the work to be done.
  • Design the document.
  • Check the quality of the work.
  • Bind and distribute the documents.

Qualities and aptitudes required for this job

Skills wanted :

  • Are highly organized and enjoy responsibilities
  • Possess an aptitude for communication
  • Work well under pressure
  • Are detail-oriented and rigorous
  • Demonstrate good judgment and a strong ethical sense

Acquired skills :

  • Processing of accounting documents
  • Recording of accounting transactions
  • Payroll management
  • Management of annual account closings

Job perspectives :

  • Office clerk
  • Administrative assistant
  • Personnel clerk
  • Executive assistant
  • General office support
  • Data entry clerk
  • Human resources assistant

Work place

At the end of the training, graduates will be expected to practice in private and public sector companies.

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Eligibility

Holder of a secondary scholl diploma or its recongnized equivalent (e.g. certificate of equivalence of level of education or a higher education diploma, such as a college diploma or a bachelor’s degree.

PLACEMENT RATE

95%